The Oberoi Marrakech
손님 리뷰
What can I say that I haven’t already said in previous reviews. It is hard to improve on perfection. If I could put forward one request to make this beautiful hotel even better, it would be to increase the offer in the superb Rivayat (Indian) restaurant. I know not everybody staying would eat there every evening, but I would. The food and presentation are wonderful but a couple or three main dishes more would keep me going most nights. Also, there are some good and quite exquisite Indian wines available which I’m sure would complement these creative dishes so well. I know this is a “1st world problem” but I have NOTHING else to suggest which would make this wonderful hotel better. As I have stated before it’s not just the location, (20 mins from city centre, 25 mins to the airport) or the magnificent grounds, the spacious and well-appointed pool rooms, (all 5* hotel have this!) more than all of that, it is the quality of the staff. It matters not what they do, its how they do it. And they do it so very well. From the always available management team (including Rohan the GM) right up to your ‘Housekeepers’ and your ‘Pool cleaners’ not forgetting the hotels chauffeurs, meet & greeters, concierge, (above and beyond) reception staff and last but by no means least the waiting staff. The politeness and professionalism are a credit to them, and the management team that trained them. So, thank you again for a truly relaxing stay (try the spa! OMG) I’m looking forward to seeing again in September.
Nicolette
2024년 6월
Gorgeous new property in a scenic setting - close enough to the city to do activities BUT trust me when I saw you won’t want to leave once you get here. Comfortable rooms, fabulous spa, warm pools and the food was varied and fabulous.
Caroline
2024년 11월
We have just returned from a 6 day trip to Marrakesh and we were lucky enough to have booked the Oberoi for our stay. As a travelling family of 5 we were taking the trip to celebrate an anniversary and my mother’s 75th birthday. In summary, Wow! What an amazing place to stay. Many other reviews have mentioned the quality of the property, being in a picturesque Olive garden, and the outstanding, understated luxury of the rooms and beautiful architecture of the main buildings. They were not wrong on this. Other reviews mention the outstanding quality of food. We ate in all of trestaurants, some a number of times and the Chef and his team does an amazing job. I could not fault any dish that was served. They were all excellent, with a special mention of the incredible Indian cuisine. Having travelled India extensively we can attest that it is second to none. The hotel is peaceful and tranquil (you would never tell that it was 90% capacity when we were there!), very conveniently located only a short shuttle or taxi from the medina, has an excellent kids club, huge main pool and other activities such as paddle and tennis. However, above all the excellence and grandeur by far the greatest achievement and memory you come away with is the amazing quality of the people who work there. Oberoi is generally outstanding but this resort is like Oberoi ++ when it comes to service and guest attentiveness. Always greeted with a smile and ‘hello’ from gardeners to waiters to room service. Nothing is too much trouble whether is arranging excursions, providing baby items we had run out of or making sure we celebrated properly with things like welcome flowers for my mother’s birthday. Absolutely out of this world and way above and beyond a ‘5 star’ experience. My mother felt she had not experienced such friendliness and thoughtful service in a long time.
Thomas
2025년 2월
Faultless. The staff, the facilities, the food, the attention to detail were utterly superb. We felt like we were treated like royalty for the entire time. It was my husband’s birthday and the staff had arranged for a bottle of champagne, cake, decorations and an upgrade with rose petals around the room and bathroom. Such a lovely surprise and we are so appreciative for the time, effort and creativity. We would highly recommend this hotel and all of it’s excursions. Nothing was too much trouble. The staff genuinely want to help and it comes from the heart.
Paula
2025년 2월
Dear Team at The Oberoi Marrakech, I would like to express my heartfelt gratitude for the wonderful experience I had during my stay at your esteemed hotel. The services were beyond excellent, and the management was exceptionally organized, ensuring every detail was perfect. I would particularly like to thank Mr. Mamdouh Milad for his outstanding assistance. He went above and beyond to facilitate my stay, making everything smooth and comfortable. His kindness and professionalism left a lasting impression, and I truly wish him all the best in his career. Thank you once again for an unforgettable stay. I look forward to visiting The Oberoi Marrakech in the future. Best regards, Saif
Saif
2024년 12월
"My stay at The Oberoi Marrakech was exceptional in every way. The staff were outstanding, always going above and beyond to make us feel at home. There wasn't a single request they didn't fulfill with care and attention. The spa was incredible, the olive garden was breathtaking, and the complimentary bikes made exploring the vast 190,000 sqm property with its 3,500 olive trees an unforgettable experience. Breakfast, which was included, offered a great variety and was a perfect start to the day. It's the ideal destination for couples looking for relaxation and serenity. Special thanks to Mr. Mamdouh, the Rooms Director, and his amazing team for their impeccable service. They even managed to prepare a dish that wasn’t on the menu! I’ll definitely choose The Oberoi again for future stays. Highly recommended!"
Askalrashed
2024년 11월
Excellent service with friendly staff who couldn’t do enough for you. Lovely grounds which felt like you were the only people there
Sebastian
2024년 6월
My husband and I had gone to celebrate his 70th Birthday we had booked a villa which was DIVINE they were so kind as we had the villa a little far out they changed it nearer due to his mobility problems from 411 - to 201, which was so much better. i can only rate The Oberoi from 100/100 from staff level from kindness from each and everything we wanted or needed, i was a little sick and they come running for all our needs i have to mention MR MAMDOUH MILAD THE MANAGER who dealt wih our needs impeccably jusy amazing and also have to mention the indian cook and the staff manager in the morning for breakfast he was too kind, anything we wanted to eat they made it possible. i literally have zero complaints about anythings, the serene envoirment is and was amazing just had a blast on our stay. A big thanks to every single person who works there and they make it possible for your stay to be just fantastic. THANK YOU. MR SINGH MRS MATHARU VILLA 201
Harjit
2024년 8월
Beautiful garden, very spacious, incredibly hospitable
Alo
2024년 4월
Where to start? The Oberoi Marrakech is a wonderful property located on beautiful grounds to enjoy total bliss and relaxation. A true escape from the hustle and bustle of the modern world. From the moment we drove through the gates of the property, we knew this would be a trip we wouldn’t be forgetting any time soon. Mamdouh was waiting outside the property of the hotel to welcome us, along with other staff to collect our bags and swiftly whisk them away into our rooms whilst we enjoyed our welcome and tour of the hotel. I was gifted a bouquet of beautiful red roses which was a lovely surprise. As we entered we were greeted by lovely smiling staff who gave us cool scented towels and refreshments, whilst we were in awe by the grandeur of the hotel lobby. Each and every staff member are an absolute credit to the Oberoi, all are meticulously trained to meet your needs, no matter how big the request, and greet you with a smile. The staff at The Oberoi Marrakech are truly very humble and kind people whom we had the pleasure to meet and we will remember them all for the generous hospitality they all provided. The villa itself is fabulous, as we were on our honeymoon, we got upgraded to the villa with a private pool which was a lovely surprise. The hotel staff very kindly decorated our room with balloons, flowers, we received not one but two personal hand written cards, to congratulate us and giving their best wishes for our honeymoon. Shortly after settling into our room, we were sent complimentary drinks to enjoy by our pool. We even received a delicious personalised chocolate cake with written congratulations. The room itself is modern, beautifully decorated with high quality furnishings, large bed with comfortable bedding and pillows (they even have a selection of pillows you can request to be brung to your room). The room was equipped with a coffee machine, lovely selection of teas, and has a mini bar stocked with a brilliant selection of drinks.
Saba
2024년 7월
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